Gift Cards and Vouchers
Gift Cards and Vouchers
The e-gift card
Now online, from Tommy to you.
FAQ
Gift Cards - Placing orders with a gift card
E-Gift Cards
When placing an order, you can use your E-Gift card as a payment method.
Please keep the following in mind:
You can read our T&Cs for more information about gift cards, here.
Want to buy an E-Gift card? You can do that here.
In-store Gift Cards
In-store gift cards can only be bought in our stores, and can be used online and in our stores. Find a store near you here.
When placing an order, you can use your E-Gift card as a payment method.
Please keep the following in mind:
- To check the balance of your gift card, you can use the button above this FAQ. All you need is your card number and unique pin code.
- To place an order, you can choose gift card as a payment method.
- To use the gift card as a payment method, you'll need the card-number and the unique pin code. If the order amount exceeds the value of your gift card, you'll need to finalize the order by using a credit card.
- Keep your gift card close. If you decide to return any of the items, a refund will be placed back on your gift card.
You can read our T&Cs for more information about gift cards, here.
Want to buy an E-Gift card? You can do that here.
In-store Gift Cards
In-store gift cards can only be bought in our stores, and can be used online and in our stores. Find a store near you here.
Gift Cards - Buying or returning gift cards
Here's everything you should know about our gift cards.
E-Gift Cards
E-Gift cards are digital vouchers sent via email and can be used exclusively on our website and in our stores.
Buying an E-Gift Card
You can buy an E-gift card here. You can also find important information about our gift cards on that page.
Returning an E-Gift Card
An E-Gift card can be returned within 14 days, and only in unused condition. You can visit our T&Cs for more information around returns, here.
In-store Gift Cards
In-store gift cards can only be bought in our stores, and can be used online and in our stores. Find a store near you here.
What can I do if a sales promo code doesn't work?
If a promo code of voucher is not working:
- Try the code on another item. Not all items may be eligible
- check if your promo code is still valid.
Expired promo codes cannot be replaced If the promo code is not working for different reasons, contact us , and customer service team will assist you further.
- Try the code on another item. Not all items may be eligible
- check if your promo code is still valid.
Expired promo codes cannot be replaced If the promo code is not working for different reasons, contact us , and customer service team will assist you further.
Can I return items I've bought on sale?
Yes, your order can be returned within 60 days after it has been delivered. Read more about returning goods in our return policy FAQ.